Archive for the ‘communications’ Category

Interpersonal Communications – an argument for Desktop Video

Monday, May 17th, 2010

Here are my communications preferences in order:

  • Face to face
  • Video
  • Telephone
  • Email
  • Text
  • Social Media (Twitter/ Facebook)
  • Snail Mail

Call me a “high touch” kind of guy… (more…)

Oh What a Tangled Web we Weave

Monday, December 28th, 2009

I know what you are thinking. “Here’s yet another article on the World Wide Web.” Wrong.

This is an article about the NETWORK.

(more…)

Provision a Data Center in 30 days

Sunday, November 29th, 2009

This is not some cleverly named cloud computing article. This was a real requirement.

(I will leave the details around how this company got in the situation of needing a data center in 30 days…. (more…)

The Impact of Simplification

Thursday, November 5th, 2009

At the CIO’s first department meeting he shared the story of the Pig and Chicken.

“While having bacon and eggs for breakfast you realize there were two parties involved in that transaction, the pig and the chicken. While the chicken was involved (laid the eggs), the pig was committed. I want all of you to be pigs.”

While the CIO was outstanding at motivating an audience, what I remember most about this experience was how one simple story could inspire so many people.. (more…)

Delivering Bad News

Wednesday, November 4th, 2009

To:     All Personnel

From:     Information Technologies

Subject:     System Outage

 As Infrastructure & Operations professionals we all delivered these emails or memos to our users. It pains us when we have to communicate this information, but how and what we communicate ultimately defines the respect we receive from our users and senior management. (more…)

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