Archive for the ‘Strategy’ Category
Help Desk Value
Tuesday, April 20th, 2010“You know all the problems; you’re going to run operations.”
Those lofty words from the company VP of Systems 25+ years ago launched a career into Operations (more…)
Respect thy Operators
Wednesday, January 27th, 2010Information Technology runs with two shifts in many companies. The day shift is made up of executive meetings, board rooms, and initiatives. The night shift is covered by the heart and soul of any Information Technology (IT) group, a group of people huddled in dimly lit rooms staring at flat panels.
The night shift is covered by computer/network Operators, often the most modestly paid in IT. Have you ever considered the irony of the success of many companies resting in the hands of someone rarely seen?
Being a computer operator is analogous to being a police officer. There are hours of boring, mundane work occasionally highlighted by periods of shear adrenaline. It is during these periods where misalignment between the day shift (CIO) and night shift are highlighted.
Campaign Technology – A Voter’s Perspective
Sunday, January 17th, 2010The Massachusetts senatorial three way race offers an interesting look at how technology is being used to garner voter commitments between Republican Scott Brown, Democrat Martha Coakley, and Independent Joe Kennedy (not related to the Massachusetts’ Kennedy Dynasty). The special election selecting a replacement for the late Senator Kennedy offers an unfettered view of technological use, from a voter’s perspective. (more…)
Oh What a Tangled Web we Weave
Monday, December 28th, 2009I know what you are thinking. “Here’s yet another article on the World Wide Web.” Wrong.
This is an article about the NETWORK.



