AT&T & Apple

Monday, July 12th, 2010

A federal judge has thrown down the gavel at Apple and AT&T allowing a class action lawsuit to proceed against the two companies. Here are our thoughts.

Full disclosure: I am a technologist, not a lawyer. I am an AT&T (wireless) customer (because the service at my home is great), and have been from back in the day when AT&T stood for American Telephone and Telegraph and they ran wires (yes, wires) to everyone’s home. And they provided the devices at the end of the wires…actual telephones. (more…)

Free WiFi – as a Public Service

Monday, June 7th, 2010

Like the “all you can eat” buffet, wireless carriers are scrambling to change their menus to ala carte.

Soon, the one price covers all usage plans will be replaced with tiers offering a “pay as you go” approach.

Personally, I think this is subtlety devastating. (more…)

Interpersonal Communications – an argument for Desktop Video

Monday, May 17th, 2010

Here are my communications preferences in order:

  • Face to face
  • Video
  • Telephone
  • Email
  • Text
  • Social Media (Twitter/ Facebook)
  • Snail Mail

Call me a “high touch” kind of guy… (more…)

The Next Generation

Monday, April 5th, 2010

This is a post about the generational differences in IT staff work habits. First, there needs to be a disclaimer. This is not about age…this is about work ethics and habits, and generational differences in the IT environment. (more…)

Worker Mobility – Productivity, The Final Frontier

Monday, March 15th, 2010

(Part 3 of a 3 part series on Worker Mobility)

Part 2 of this series looked at obstacles to working outside the corporate office. The final post suggests way to evaluate and overcome obstacles to achieving a productive Worker Mobility environment.

So, how do we go about analyzing something as subjective as “user experience?” (more…)

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