Back to Basics
Monday, May 24th, 2010The battery in my backpack sprayer doesn’t seem to hold a charge any longer. Trying to spray for weeds with a battery operated device with a non-functioning battery is a problem! Ordering the replacement exposed one IT organization’s weak customer focus. (more…)
Big Bang Doesn’t Work
Tuesday, April 13th, 2010“We have no choice. We have to do a hot cut Friday night. It’ll be tough, but we’ll have the weekend to clean up. We’ll be fine on Monday.” (more…)
Why IT is Failing
Thursday, November 19th, 2009Project Planning 101
Monday, November 2nd, 2009A number of years ago, my 11 year-old son came to me and asked me to sign his homework. Being an engaged parent, I decided to actually look at his work. To my surprise, he had been asked by his teacher to complete a project plan for his upcoming math project.
I looked at his paper and realized it asked for the following:
- A list of materials (”resources”)
- Steps to complete the project (”tasks”)
- A draft drawing (”milestone”)
- Due date (”deliverable”)
- His name (”project manager”)
- Parent signature (”signoff”)
I immediately asked when he found the time to go to Microsoft Project training (more…)



